We followed the staff augmentation model to supply Adobe's team with necessary development resources. Despite of many other challenges, we had one more because of using the outsourced development team - the big time difference (10 hours).
Specifically for Adobe, our delivery manager implemented the efficient customer success management strategy through supplying resources on a small time shift, so a significant part of our team was available for Adobe almost all around the clock. Through that we were able to successfully satisfy the client's demand and deliver the high quality solutions to them. Because of our flexibility and constant commitment on success, our business relationship with Adobe lasted for 9 consequent years, and we are proud that such famous product as AEM contains our footprint in its source code.